Frequently Asked Questions

You can place an order by adding the desired product to your shopping cart and then going through the ordering process. If you have any questions or need assistance placing your order, please contact our customer service team.

The delivery time of your order may vary depending on the product and location. We aim to ship your order as quickly as possible and you will receive a tracking number once your order has been shipped.

You will receive a tracking number once your order has shipped. This tracking number allows you to track your order on the carrier's website.

Yes, you can return your order within 14 days of receiving the product, provided the product is undamaged and in the original packaging. Please contact our customer service for more information about the returns process.

We offer a 1 year warranty on all our products unless otherwise stated. If your product becomes defective within the warranty period, please contact our customer service for more information about the returns process.

Yes, we accept international orders. Please note that delivery time may vary and you may have to pay additional costs such as import duties or taxes. Please contact our customer service for more information.

You can contact our customer service at stobe.ecommerce@gmail.com or +31640133903. We are available on working days from 9:00 AM to 5:00 PM. We will do our best to answer your question as quickly as possible.

We have various projectors in our range and will expand our range annually. Currently, the cinematic model is the best for home use. This model can also be used during the day when there is no bright sunlight on the wall.

The number of lumens depends on your situation:

1. If you only want to watch at night and want a cheaper model, it is best to go for a projector with 5000 lumens = 150 ANSI lumens
2. If you want to use the projector with a little daylight, we recommend a model with 10,000 lumens = 330 ANSI lumens
3. If you really want to watch during the day, we recommend a model with 20,000 lumens = 660 ANSI lumens

For the best results, we recommend purchasing a projector with a NANO ALR projection screen. This ensures that the projector has a higher contrast, is more visible in daylight and the brightness is higher.

All our projectors have an LCD lamp, which ensures that the projector lamp does not need to be replaced.

The lifespan of a projector depends on various factors.

what technology is used. LCD, LED, LASER, DLP

Our projectors all have an LCD lens. This ensures that the projector lasts longer.

The average burning hours of our projectors are 40,000 hours, that is 8 hours per day and 13 years.

Projectors with an average price of €250 can be used outdoors, but it is wise to use a NANO ALR projection screen. This ensures that the light is reflected from outside. This gives you better contrast and clarity outside.

yes, you can connect to your projector with your USB phone charging cable. However, you cannot project Netflix or other streaming services on it. For this you need an HDMI cable to your telephone input, this varies per telephone.

Yes, this can be done in different ways

or connect a TV cabinet to the projector.

or stream with a Chromecast to the projector with an APP from Ziggo (or other providers), for example.